I called today to inquire about a pocket watch up for bidding on Jan 12th. I spoke with Samantha who was very helpful and knowledgeable about the item in question. She advised me she would send me the information that I required to make a better informed bid. She took my email address and in a very short period of time I had several excellent pictures that helped me to decide what my highest will be. Without her help I would have had to stop bidding on this particular item. Her help was invaluable to me and she should be rewarded for her timely efforts and efficiency. You have a valued employer for sure, Sincerely, Wesley Wilkins – Via Google